Category Archives: Metashape Support

This is a category for Metashape Support. I have collected FAQs, Articles and Tips & tricks.

  • What do some error messages in Metashape interface mean? 

Read here the meaning of the most common mistakes.

  • Exported DEM in TIF format appears to be black&white when opened in external software.

Here you will find the answer you are looking for.

  • Orthomosaic has been generated properly, but export fails. 

You are probably creating a file that is too large, click here to read the


  • When exported model is opened in MeshLab the texture is not applied. 

Check that you have started the Build Texture from the Workflow

menu and also that you have written the file name without spaces

between one word and the other, then insert the underscore

between one word and the other (example: the_wall).

  • Hello, I have a problem with PhotoScan, when I go to File / Import because I find all the commands in gray?

Hello, you should first create a new Chunk to activate those

functions of the Import menu.

  • Hello, i want to reconstruct old houses and temples from photos, is
       that possible on the standard version or i should be needing the
        professional version to do that?

To reconstruct the objects simply the Standard version is sufficient,

in this case it is possible to dimension and resize the object only

after having exported it; the interactive pdf format performs this

function well. I recommend buying the professional version for more

detailed work and in which you want to save on post-production

times and then dimension or resize the object with the markers

already present in the work area.

  • Good evening, what is the best way to take pictures (with drone) for
       a façade?

The best way to take photos for the return of a facade is of the type

parallel to its main length and inclined to capture any third

dimensions of a newsstand or bas-relief. With the drone the closer

you get the more you have detail, with a distance of 4 or 5 meters

you should already have a fair result.

  • Hello, I would like to rebuild a model of 600/700 photos, to be able
       to save time, I’d better split into more chunks?

Dividing in more Chunks you actually get the opposite result to what

you wanted. PhotoScan works by interpolating photographs for a

minimum area of 40% and needs all the images necessary to

interlace one photo with the other; also breaking or cropping the

meshes the program must take into account the overall bond both

for the alignment and for the union of all the single pieces in a single


  • Why can not I zoom in on a (large) model exported to pdf?

The problem is certainly caused by an oversizing of the polygons

that you could solve with the Decimate mesh command before

exporting, but being careful not to get to lose the detail you need for

a good final result.


Articoli scritti da professionisti


Art and design
Artist Documents “Ritual of Habits” with 3D Scanning and 3D Printing
20 February 2018
All3DP 3D Printing News
Agisoft PhotoScan Review
22 May 2017
Nick Lievendag
Creating Assets for the Open World Demo
03 April 2015
Harrison Moor
Visual Revolution of the Vanishing of Ethan Carter
25 March 2014
Andrzej Poznanski
A Sandstone Block Built from Lego, Blending Real Objects with 3D Prints
Greg Petchkovsky
3D scanner… With a camera!
03 September 2012
Nicolas Brunet aka 1k0
Tudor warship brought to life online via 3D modelling
07 Sepember 2016
Charlotte Ashley
3D Archaeology. New Perspectives and Challenges – The Example of Çatalhöyük
4 February 2014
Maurizio Forte
What’s Next in Archaeology?
22 April 2013
Bill Caraher
Taking computer vision aloft – Archaeological three-dimensional reconstructions from aerial photographs with PhotoScan
Geert Verhoeven
Full head and body  scanning
Building your own 3D scanner out of off-the-shelf parts
27 February 2014
artanim – The moving foundation
The Art of Photogrammetry: Introduction to Software and Hardware
11 February 2014
Brandon Blizard @
Delivering Aligned and Scaled PhotoScan Outputs
02 April 2013
Lee Perry-Smith (Infinite Realities)
How to: Full Body scanning
24 January 2013
Mark Florquin
Topography and mapping
Using Aerial Robotics and Virtual Reality to Inspect Earthquake Damage in Taiwan
7 February 2016
Jaime Carrera-Hernández
The Use of a Multirotor and High-resolution Imaging for Precision Horticulture in Chile: An Industry Perspective
July 2014
D. Wulfsohn, I. Zamora Lagos
Cultural heritage
“Dolly Varden”
The Shipwreck Project
Image based scanning for buildings recording. Experiments in three scales.
8 December 2012
Tecniche di Computer Vision per la ricostruzione degli incidenti stradali
19 May 2015
Andrea Del Cesta, Francesco Del Cesta
Aerial photography collected with a multirotor drone reveals impact of Eurasian beaver reintroduction on ecosystem structure
29 April 2015
Puttock A.K., Cunliffe A.M., Anderson K., Brazier R.E.


1) Image capture tips: Aerial survey tips (with a fixed-wing UAV)

Author: Agisoft – Format: *.pdf

What you need to do to shoot landscapes of urban areas, forest areas, water bodies, mountain areas.

2) Image capture tips: Aerial survey tips (with a rotor-wing drone)

Author: Agisoft – Format: *.pdf

In this article we will analyze a portion of the object, for example a facade of a building.

3) Image Capture Tips: Equipment and Shooting Scenarios

Author: Agisoft – Format: *.pdf

Which is the appropriate equipment to acquire a set of image data to be processed with Agisoft PhotoScan? I help you avoid most common mistakes while shooting.

4) Underwater survey image capture tips

Author: Agisoft – Format: *.pdf

Underwater surveying projects are considerably more difficult than the ordinary indoor / outdoor imaging procedure due to the very challenging environment..

5) Image Capture Tips: Full Body Capture

Author: Agisoft – Format: *.pdf

What are the main tips to follow in case of a whole body acquisition project?

6) Technical Guide and Production Tips

Author: blank|Repository organization . Format: *.pdf

Tips authored by _blank|Repository organization describe good practices, problems of the scanning and processing pipelines and the ways to avoid such problems and optimize results in Agisoft PhotoScan.

7) Calibrated Scale Bar Placement and Processing tips

Author: Cultural Heritage Imaging – Format:  *.pdf

What are the basic principles of using calibrated scale bars? We read the tips   authored by Cultural Heritage Imaging including the scale bar positioning and processing options of Agisoft PhotoScan Pro.

8) Memory Requirements Tips

Author: Agisoft – Format: *.pdf

The tips show approximate consumption peaks in memory that depend on the processing phase undertaken, the reconstruction settings used, and the number and resolution of photos.