Tag Archives: SUPPORT

FAQ
  • What do some error messages in Metashape interface mean? 

Read here the meaning of the most common mistakes.

  • Exported DEM in TIF format appears to be black&white when opened in external software.

Here you will find the answer you are looking for.

  • Orthomosaic has been generated properly, but export fails. 

You are probably creating a file that is too large, click here to read the

answer.

  • When exported model is opened in MeshLab the texture is not applied. 

Check that you have started the Build Texture from the Workflow

menu and also that you have written the file name without spaces

between one word and the other, then insert the underscore

between one word and the other (example: the_wall).

  • Hello, I have a problem with PhotoScan, when I go to File / Import because I find all the commands in gray?

Hello, you should first create a new Chunk to activate those

functions of the Import menu.

  • Hello, i want to reconstruct old houses and temples from photos, is
       that possible on the standard version or i should be needing the
        professional version to do that?

To reconstruct the objects simply the Standard version is sufficient,

in this case it is possible to dimension and resize the object only

after having exported it; the interactive pdf format performs this

function well. I recommend buying the professional version for more

detailed work and in which you want to save on post-production

times and then dimension or resize the object with the markers

already present in the work area.

  • Good evening, what is the best way to take pictures (with drone) for
       a façade?

The best way to take photos for the return of a facade is of the type

parallel to its main length and inclined to capture any third

dimensions of a newsstand or bas-relief. With the drone the closer

you get the more you have detail, with a distance of 4 or 5 meters

you should already have a fair result.

  • Hello, I would like to rebuild a model of 600/700 photos, to be able
       to save time, I’d better split into more chunks?

Dividing in more Chunks you actually get the opposite result to what

you wanted. PhotoScan works by interpolating photographs for a

minimum area of 40% and needs all the images necessary to

interlace one photo with the other; also breaking or cropping the

meshes the program must take into account the overall bond both

for the alignment and for the union of all the single pieces in a single

mesh.

  • Why can not I zoom in on a (large) model exported to pdf?

The problem is certainly caused by an oversizing of the polygons

that you could solve with the Decimate mesh command before

exporting, but being careful not to get to lose the detail you need for

a good final result.

 


TIPS & TRICKS

1) Image capture tips: Aerial survey tips (with a fixed-wing UAV)

Author: Agisoft – Format: *.pdf

What you need to do to shoot landscapes of urban areas, forest areas, water bodies, mountain areas.

2) Image capture tips: Aerial survey tips (with a rotor-wing drone)

Author: Agisoft – Format: *.pdf

In this article we will analyze a portion of the object, for example a facade of a building.

3) Image Capture Tips: Equipment and Shooting Scenarios

Author: Agisoft – Format: *.pdf

Which is the appropriate equipment to acquire a set of image data to be processed with Agisoft PhotoScan? I help you avoid most common mistakes while shooting.

4) Underwater survey image capture tips

Author: Agisoft – Format: *.pdf

Underwater surveying projects are considerably more difficult than the ordinary indoor / outdoor imaging procedure due to the very challenging environment..

5) Image Capture Tips: Full Body Capture

Author: Agisoft – Format: *.pdf

What are the main tips to follow in case of a whole body acquisition project?

6) Technical Guide and Production Tips

Author: blank|Repository organization . Format: *.pdf

Tips authored by _blank|Repository organization describe good practices, problems of the scanning and processing pipelines and the ways to avoid such problems and optimize results in Agisoft PhotoScan.

7) Calibrated Scale Bar Placement and Processing tips

Author: Cultural Heritage Imaging – Format:  *.pdf

What are the basic principles of using calibrated scale bars? We read the tips   authored by Cultural Heritage Imaging including the scale bar positioning and processing options of Agisoft PhotoScan Pro.

8) Memory Requirements Tips

Author: Agisoft – Format: *.pdf

The tips show approximate consumption peaks in memory that depend on the processing phase undertaken, the reconstruction settings used, and the number and resolution of photos.